I was touched by this thank-you note from the SingHealth communications group.
A few weeks ago, I was a guest speaker at SingHealth’s Communications Summit 2024. I spoke about why being a great communicator is more important than ever in the age of Generative AI.
My key message was this: With free access to tools like ChatGPT, billions of people can now publish content with perfect grammar and logical flow. However, it doesn’t mean people are communicating better.
For example, you may have noticed an increasing number of LinkedIn comments that seem oddly insincere and randomly written. These are AI-generated comments and I always ignore them or block their creators. You cannot build relationships or persuade others by relying on AI to speak on your behalf. People can tell when you are not truly engaging them from the heart.
Generative AI is an amazing tool for reducing repetitive work, doing ideation and approaching problems in new ways.
But it takes a skilled human to steer Gen AI in the desired direction, and that is why the future is brighter than ever for great communicators who can wield technology well.
I guess my message resonated well with the audience! Thank you, Melvin, Ravi, Elaine and all from SingHealth for giving me the opportunity to share my vision of the future of communication!